Last updated: December, 2025

At Familiar, we care about your privacy.

This policy explains what information we collect, how we use it, and how we keep it safe when you use our website or place an order.

​

📋 What Information We Collect​

We collect the following information when you shop or contact us:

​

Personal Details

• Name

• Delivery address

• Phone number

• Email address

​​

​Order Information

• Products ordered

• Payment method (processed securely through our payment provider)

• Delivery status

​​

​How We Collect This

• Information you provide at checkout

• Contact forms or email messages

• Website analytics (anonymous)

​​

​🔐 How We Use Your Information

We use your information to:

✔ Process and deliver your order

✔ Contact you about your order when needed

✔ Send tracking or shipping updates

✔ Respond to questions or customer support requests

✔ Improve our website and shopping experience

 

We do not sell or share your personal information with any other companies for marketing.

 

🚚 Sharing Information (Only When Necessary)​

We only share your details with:

• Courier partners (to deliver your order)

• Payment providers (to securely process your transaction)

• Website hosting services for running our website

These services use your information only to complete your order, not for advertising or any other purpose.​

 

💳 Payment & Security

Your payment is processed securely through trusted third-party providers (such as Wix Payments, or Stripe).

We never see or store your full credit card details.

 

🧁 Cookies

  Our website uses cookies to:

• Keep items in your shopping cart

• Help improve browsing experience

• Understand basic website visitor behavior (anonymous)

• ​You can disable cookies at any time in your browser settings.

​​

📝 Updates to This Policy

• We may update this Privacy Policy from time to time.

• The updated version will always be available on this page.